Few days ago, I was browsing the LinkedIn feeds when my eyes got stuck on yet another new post arguing that…

Offshore Delivery Model was definitely dead

Whereas, I think it is just booming.

To be honest, I don’t mind if this perspective for ‘Offshore’ is right or wrong. I am tired of hearing a new prediction saying that an IT thing is categorically dead. Not because it’s IT but just because we heard that melody so many times, about so many things. My natural positive attitude drove me to more constructive thoughts. So, I decided to list some of the so-called dead IT topics:

Thin client will kill my Fat PCthin client

When this revolutionary light workplace concept was born in the 90’s, many opinion leaders prophesied the irremediable extinction of the Fat Client in couple of years. Feel free to have a look at the trend of computer sales below:

Sales of computer hardware and software stores

Goodbye physical network, hello wi-fi

cable Thanks to satellite relays and the dawn of 802.11 wireless standards, wired connections were supposed to be erased from the       landscape. When I have some time to kill I go and browse the Submarine Cable Map website. I invite you to do so. Jacques           Cousteau – the famous French naval explorer – would be “amazed” by this new forest under the sea.


Video Killed the radio star

video killed the radio star

Video killed the raaadio staaar” Covering this top-chart hit, TV was supposed to do the job. Then people started to create web-radio on the internet, setting podcast as the new radio relay. Not that bad for this so-old media born by the end of the 19th century.

Let’s replace radio by TV and Video by YouTube. How many prophets predicate nowadays the end of TV? And what about the newspapers, even more, the chargeable newspapers.



Americans Are The World's Biggest TV Lovers

In the last 2 weeks, I‘ve learned the announced death of
Microsoft, Twitter, CNN, Windows, DevOps, VMWare, the iPhone

Has total extinction of an IT concept occurred already? Rarely in history. I could tell the story of the Minitel (the first electronic yellow pages) but it is a PURE French one. I used to be these prophets predicting the end of daily use technology. More to convince myself than by real faith, I have to confess.

Innovation never dies

For sure the influence of the radio between the 40’s (when the entire family was sitting around, listening to Churchill  speech) and today has drastically decreased but all these old-fashion innovations brings complementarity to the new ones. When revolutionary foresights  are leveraged by antic innovations.

By the way, is blog posting almost dead yet?


Kamel Abid AUTHOR: Kamel Abid
In summer 2014, Kamel Abid celebrated his 20th year as an IT professional, while swimming among computers and keyboards since the age of 5. Today, he manages tens of experts & architects, involved in complex transformation and integration of IT infrastructures in Grand-Duchy of Luxembourg. In parallel, as an Expert leader, Kamel animates Desktop & Unified Communication PMP through events, workshops, articles in newspapers, social media, etc. A native of Nice (french riviera), Kamel previously worked as Developer, System Administrator, Support Engineer, Project Leader, Bid Manager and then Delivery Manager. Hired at Sogeti Luxembourg in 2008, he passed through several in-house activities: Consulting, Bidding, Team Leading and now sharing knowledge as a domain Expert.

Posted in: Developers, DevOps, Human Behaviour, Innovation, IT strategy, Microsoft, Wearable technology      
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My kids don’t understand what I do for a living. To them “I work on the computer” and “I push buttons”.

Computer programming and designing apps that run on their PCs, tablets and phones is a concept that their Elementary aged minds just couldn’t seem to grasp. So, when the local coding community hosted an ‘Hour of Code’ day recently, I dragged them to it kicking and screaming.

Turns out they loved it.

Next thing you know they were writing basic code. Instead of playing with a joystick to control a robot they were changing variables and adding lines of code to program a Dash and Dot robot. They were even adding and editing lines of code to program games for popular characters like Star Wars and Frozen.

At one point my daughter made a mistake in her code and got frustrated and wanted to give up. I congratulated her and explained that mistakes are a part of coding and together we had fun debugging her code.

When we returned home they begged to do more coding on and we’re still doing it today. To them it is a fun game but they don’t realize they are learning the basics of coding and with every project they learn a new programming concept.

kids-playing-with-ipad Knowing how to code will be vital to the future of our children. According to there were nearly       600,000 computing jobs nationwide, but last year only 38,175 students graduated with degrees in               computer science. By 2024, when my kids will be entering the workforce, there will be a million jobs in       Computer Science.

Who will fill these jobs? Only 1 in 4 U.S. schools offer computer science classes with programming.             That’s right, just 25%. In fact, only 29 states allow computer science courses to count toward High               School graduation. is just one organization trying to help fill this gap by making it easier for schools to foster an interest in computer science and provide valuable coding skills to their students.

If you can code, do your part by reaching out to your local school or coding club to see how you can contribute in an afterschool coding club like Coderdojo, Hour of Code, Girls Who Code or other similar program.


Dash and Dot
Hour of Code:


AUTHOR: Sogeti blog

Posted in: project management, Robotics, Software Development      
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To continue my series of blog posts about how to practice the Internet of Things, let’s look at how it can be used in different sectors, and first out is the Energy and Utilities sector.

One very interesting possibility with the Internet of Things is to make things visible that are usually not. Such an example is electricity, which is omnipresent in our lives, but still is not something we can see. One important aspect of electricity is it’s price, and that is also not visible in any easy way. Since most energy markets are open and prices vary over time, it could be profitable to keep track of prices, so that you can optimize your use of energy, e.g. wash the clothes when the price for electricity is low. More importantly, this kind of behavior will actually help the energy suppliers as the load on the grid is evened out over time. This in turn will have an impact on overall energy use.

The problem is that prices are not easily visible, and it’s a bit cumbersome to keep track of the suppliers web site or even their app. That’s where the Internet of Things can help, like putting a connected smart light in each home that change color to reflect the price variations. Then the whole family (even small children) can get a sense of the current price, and even more interesting, it builds a general awareness of energy use, which is increasingly important in these times of global warming.

Here is a video on how such a device can be put together.


Christian Forsberg AUTHOR: Christian Forsberg
Chris Forsberg is Sogeti's Global Digital Channels Lead Architect, and his passion is apps and the Internet of Things. He has been involved in the implementation of more than 100 apps on iOS and Android, and most with integration to back-end systems.

Posted in: Human Behaviour, Infrastructure, Innovation, Internet of Things, IT Security, IT strategy, Quality Assurance, Requirements, Research, Software Development, Transformation      
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A Focus on CX

Rising customer expectations; new technological enablers like social, mobile, Big Data analytics and the Internet of Things; and the need to maintain a competitive advantage, have driven cost optimisation off the number one spot in IT strategy and thrust customer experience (CX) into the heart of Digital Transformation.  The World Quality Report shows that nearly 82% of UK IT Executives now view CX as their key priority, with security a close second. So what changes will this new focus bring about for Development and QA &Testing teams in 2016?


The Need for Speed

In this era of digital consumerisation, business customers and consumers alike want new features and updates delivered in alignment with both the demands of the wider business and their busy personal lives, faster than ever before and seamlessly integrated with existing functionality. As a result of this need to get to market faster, 80% of UK companies are now adopting Agile development, with 80% adhering to DevOps principles, which in turn has led to Agile Testing being adopted in 44% of all projects, a big rise from 36% in the previous year.

The focus on CX is shaping the QA & Testing strategy so that Behaviour Driven and Test Driven Development are set to become standard practice for those businesses leading the way in their industry sector.  CX testing requires testers to understand every possible journey their customers might take across every touchpoint and every channel. The two enablers of the increasing test coverage requirements are a shift left approach and higher levels of automated testing, leading to continuous automation as the transformation journey continues apace. The velocity of Digital Transformation and the refocus on CX, corporate reputation and security are clearly reflected in the fact that the amount of IT budget allocated to testing has increased 9% to 35% since 2014.


Securing Your Reputation

Businesses are providing multiple customer interfaces on a huge variety of platforms in multiple environments all of which increase threat vulnerability. The surge in cybercrime and security breaches in the last few years, along with the media circus and social commentary that surrounds them having the potential to destroy the corporate reputation overnight, means that security testing and experts with relevant skills are increasingly in demand. The World Quality Report shows that 80% of UK businesses surveyed are already focused on application security with 38% using managed application security testing and 53% relying on internal security teams while other organisations prefer to utilise a combination of Time & Materials staff augmentation to reinforce their security testing strategy.


WQR Webinar

This overview scratches the surface of the key themes borne out of this year’s World Quality Report. For a deeper dive into key testing trends and recommended test strategies come along to the Sogeti and HP Enterprise webinar on 9th Feb at 10am GMT. You can register for your free place here:


AUTHOR: Sogeti blog

Posted in: Automation Testing, Behaviour Driven Development, Big data, Digital, Digital strategy, Innovation, Internet of Things, IT strategy, Quality Assurance, Security, Social Aspects, Transformation, User Experience, User Interface, Webinars, World Quality Report      
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A women holds her laptop as she walks in front of a cloud computing logo at the booth of IBM during preparations for the CeBIT trade fair in Hanover, March 9, 2014. REUTERS/Fabrizio Bensch

A women holds her laptop as she walks in front of a cloud computing logo at the booth of IBM during preparations for the CeBIT trade fair in Hanover, March 9, 2014. REUTERS/Fabrizio Bensch


SAN FRANCISCO (Reuters) – IBM’s efforts to bolster its cloud offerings could get a boost from new developer tools it is unveiling on Thursday.

The tools are aimed at helping IBM stake out more of a claim to an area key to its growth: the network of computers known as the cloud, where its customers are increasingly stashing more of their data and computing work.

In doing so, they often sidestep more expensive IBM technology, meaning IBM needs to bolster its own cloud offerings to compete.

The new tools help developers work faster, build more functions into existing software applications and create predictive analytics apps. They form part of IBM’s Bluemix service, designed for building Web and mobile apps.

Internet-based companies like accommodation service Airbnb and ride-service Uber have relied heavily on cloud-based software development. As well as attracting developers who work on projects for newer companies, IBM hopes to attract more established companies with which it has long-term relationships.

“IBM has a tremendous asset,” Derek Schoettle, general manager for IBM’s analytics platform and cloud data services, said of its customer base. “Helping them taking advantage of cutting-edge data services is a built-in advantage.”

The offerings compete against toolkits offered by Microsoft and others, he said, but offer more management.

Once built on IBM’s platform, the apps will be compatible with services offered by many cloud providers.

Over 100,000 apps a month are launched using Bluemix, IBM said.

When IBM reported its financial results last month, it said that while revenue fell overall to $81.7 billion for the year, cloud revenue grew 43 percent to $10 billion.

(Reporting by Sarah McBride; Editing by Peter Cooney)

Source : www.


Sogeti Labs AUTHOR: Sogeti Labs
SogetiLabs gathers distinguished technology leaders from around the Sogeti world. It is an initiative explaining not how IT works, but what IT means for business.

Posted in: Business Intelligence, Cloud, Developers, Human Interaction Testing, Infrastructure, Innovation, IT strategy, mobile applications, mobile testing, Quality Assurance, Software Development      
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Some say strategy is what we are going to do, this only tells part of the story. What we will not do also is an important part of your strategy. Exactly the same goes for design. What is smart design, from a user perspective, or even a user experience perspective? What is in scope for an interaction, an interface? And also what is not in scope. What is not smart for this user? Who is not the user? ‘Not’ can be quite powerful.

If we talk about strategy, we usually state what we are going to do, to deliver. It’s usually what we choose to do. I’d like to add that what we are not going to do is equally important for your strategy. Choosing what not to do is sharpening your strategy much more than just a bit. Choosing what not to do in addition to what you will do makes a much more complete strategy to execute.


Creating creative ideas in design also takes a huge leverage on the use of not. In the practical problem solving method for innovation, known asTRIZ, it is also a great tool for taking new perspectives. Thinking not on what you might consider essential in a current solution or offering, can help create a whole new direction – read disruption – in a service or even a whole sector. Some examples: The best hotel is not a hotel, the best taxi is not a taxi and the best interface is not an interface. Does it sound familiar, not?

Recently we created a great set of personas, scenarios and user stories for an interface on an iPad (primarily and secondary on a mobile phone). Being new in their respective area of operation (confidential, sorry), we didn’t quite get all the personas and accompanying scenarios and user stories spot on, so to say. To be honest we were quite off on some of them.

This user will never use the interface”, “This is not what they will use this solution for”. Not quotes we were expecting to hear. This felt a bit wrong, at first. As it turned out it massively helped our discussion around focusing on the user behavior and the demands for this interface. This “not a user” and “not a valid scenario” helped us scope the interface much more than just seeing what would supposedly be in scope. It sharpened the dialogue as well as the interface.

So, besides writing user stories, use cases (and possibly abuse cases for security), we can add ‘not’ user and ‘not’ use cases for sharpening the dialogue and by such scoping the interface and interaction with the users even further.  This thought us a very valuable lesson using ‘not’ in design. A handy tool that is easy for us to create a sharper scope and an even more logical interaction on any touch point. Would you use ‘not’ on your next design?


Arnd Brugman AUTHOR: Arnd Brugman
As an innovator Arnd helps organisations with innovative project delivery - from the initial idea and inspiration through to the vision, strategy and roadmap all the way through to assissting with proof of concepts and pilots. He has significant experience with innovation, product development and service delivery.

Posted in: Digital strategy, Human Behaviour, Infrastructure, Innovation, IT strategy, Research, Smart, User Experience, User Interface, user stories      
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I’m biased. There. It’s out. I work with the Salesforce Marketing Cloud (formerly ExactTarget) and the experiences and learnings from it colour my views.

The system you choose must be a Platform. Now I’m not talking PaaS (Platform-as-a-service) in the sense that you need to build your own from the scratch. I’m talking about a Platform in context of having a system where you can add on capabilities – from the same vendor or from new ones – without having to change your core system.

There are two fundamental reasons why your marketing system must be a platform:

1: You might start small – but you will scale

Like most companies, you might end up starting small. This is rational and perfectly sound decision. We’ll start our marketing venture with just migrating the weekly newsletter. Then when you’ve confirmed and are happy with the performance – you start thinking, what’s next?

Could it be social targeting? Online ads? SMS? More dynamic email capabilities? Welcome Flows? Other customer journeys?

Regardless of your plans or thoughts – you need a system that can either scale to that point or has the capability that allows you to build on it (or buy 3rd party systems) to achieve your goals.

2: The world changes – but faster than before

Some would argue that the world is stabilizing for marketers, while many others would argue the opposite with IoT and ever increasing amounts of data. With some social media disappearing, others emerge with decreased attention spans and increased demands from customers. The world is becoming ever more complex – and if your marketing system, isn’t a platform where new capabilities can be built, it stands zero chance of anticipating and preparing you for the future.


Kenneth Wagner AUTHOR: Kenneth Wagner
Kenneth Wagner has been with CapGemini/Sogeti since June 2014, as a Salesforce consultant. He met clients on his first day with the group and have quickly solidified his raison d’être within both the group and its clients. Prior to CapGemini/Sogeti, he served as Sales Operations Manager with an international SaaS Company with HQ in Stockholm. He was responsible for all Sales Related analytics/Business Intelligence; he managed and improved upon all of their Sales & Marketing System and led training at all the offices. Prior to that role he worked the floor as sales – using the systems that would later become his career. Kenneth has impressed industry peers at many opportunities, being branded as a true Cloud Evangelist and a talent for spotting the intersections between business and technology. He sets the bar high, and works tirelessly to make a difference in the ventures he is engaged in.

Posted in: Data structure, Digital, Digital strategy, Internet of Things, IT strategy, Marketing, Research, Social Aspects, Social media, Social media analytics      
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generation wars

Next time you go to the coffee machine, please  take a look and try to determine the different generations you work with. Feel free to take some time. Baby-boomersGen X-ersGen Y-ers, etc. Can you see how those generations are co-habitating among your business world? Although underlying, it is a true Workplace generation war!

But before we go deeper into this battlefield, let me first define myself. I’m a pure Gen X-er, MTV Generation to be exact. During my cursus I had to manage both younger and older people. Still the case today by the way. Moreover, dealing with pre-sales activities, I go and visit my customers, mainly to understand their business needs and so I have to scrutinize within many working environments and human habits.

Almost each time I hear from (yet a new) professional relation issue (quite often I have to say), I feel a massive and tough shift growing day by day and everywhere. Relations among the generations are getting at a very low point. Why? Some irremediable facts.

The sunset of baby-boomers is beginning

Simple arithmetic:

baby-boomers work trip

In fact, the sunset is already here for a part of these seniors, born during the post-war years. This self-absorbed workaholic generation achieved enough to reach high hierarchical positions.
More than 220.000 CEO of Parisian companies will be retiring within the next 10 years. How to deal with passing on the baton to the next generations? Not that easy.

A large gap is pushing on the relation with the next generation, X-ers being much more skeptical minded, willing to cast doubts upon the statements of hierarchical superior and creating their own workplace with the development of IT corporate world.

generation X work trip

Getting mature and ready to lead,

Gen-Xers fall between two stools

  • Baby-boomers relinquishing to hand over power to younger people who “obviously do not have as strong a work ethic as they do”.
  • Gen-Y, honking the horn and rebelling against old school authority, impatient as they are to live new exciting adventure and challenging the X-ers for going faster in their new eWays of work adoption. You know this young guy next to your office, ready to fact-check everything you take for granted.

Internet digital revolution hit and destabilized the Baby-boomers harder than the Gen X-ers but the current Social network revolution is shaking both. More conservative, Baby-bommers simply refuse to go for that “new empty web, useless and dedicated to time wasters” while Gen-Xers pain to adapt to this new ways to communicate – so email-holic as they are.


So we notice then that IT evolution emphases this workplace generation war. And since we know how this evolution is going to speed up (let’s just read all the Sogeti Lab posts), peace will not fall out of the sky.

By the end of this decade
generational clashes in the workplace are about to
hit the flashpoint for companies which keep going on
blindly in people management business

Those who still apply monotone methods, and think for sure that “these Gen X, Y and Z stories are just urban hogwash“, just be ready for the consequences. Any CxO who neglect these real HR issue, will be severely impacted:

Lake of collaboration, image erosion, branding aging and an unmanageable brain drain

And for all of you who have the privilege to raise young children nowadays, I let you imagine how tough the Z-ers will break into the workplace.

Future will be so exciting!


Kamel Abid AUTHOR: Kamel Abid
In summer 2014, Kamel Abid celebrated his 20th year as an IT professional, while swimming among computers and keyboards since the age of 5. Today, he manages tens of experts & architects, involved in complex transformation and integration of IT infrastructures in Grand-Duchy of Luxembourg. In parallel, as an Expert leader, Kamel animates Desktop & Unified Communication PMP through events, workshops, articles in newspapers, social media, etc. A native of Nice (french riviera), Kamel previously worked as Developer, System Administrator, Support Engineer, Project Leader, Bid Manager and then Delivery Manager. Hired at Sogeti Luxembourg in 2008, he passed through several in-house activities: Consulting, Bidding, Team Leading and now sharing knowledge as a domain Expert.

Posted in: Business Intelligence, communication, Human Behaviour, Human Resources, Innovation, IT strategy, Social Aspects, Socio-technical systems, Software Development, SogetiLabs, Transformation      
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Testing The Security of Things in the Public Sector

Innovation Vs. Risk

Just 2 months before Ed Vaizey announced the new interdisciplinary Research Hub for the UK government’s £40m, 3-year IoT UK initiative, EU policymakers were at the Future of the Internet of Things Conference in Brussels, discussing the age old battle of innovation versus risk.

The debate centred around 4 main topics: Security, Privacy, Standardisation and Legislation. When you consider that a recent survey by PricewaterhouseCoopers estimated that the average cost of a single security breach is £1.46-£3.14 million and the fact that our World Quality Report highlights that customer experience and reputational management are currently top of the CIO agenda, it’s not surprising that these were the hot topics in discussion.

With Gartner predicting that 6.4 billion connected things will be in use worldwide this year, up 30% from last year, IoT Security Testing should be high on everyone’s agenda and none more so than the Public Sector. This view is compounded by the Chief Scientific Advisor, Mark Walport’s Report: The Internet of Things, making the most of the Second Digital Revolution, where he says, “Departments should recognise that Internet of Things applications will be shaped by disruptive small enterprises, as well as by large companies. In order to fulfil their potential, these projects will require a culture of innovation, testing, learning and scaling.”

To enable accurate threat modelling and security testing it’s essential to consider all the avenues potentially open to motivated and capable threat actors, hackers and Cyber Criminals, such as access by exploitation of the universal plug and play protocol; stealing information and identity by exploiting default passwords; causing physical harm or loss of life by, for example, interfering with healthcare devices and information; and affecting the economy by rendering IoT devices inoperable or interfering with business transactions.

Shift Left for Security

Firstly a shift left approach to security and security testing is a necessity, enabling early anticipation of possible threats, testing early in the development lifecycle and at every stage to detect bugs, back doors and weaknesses. The Public Sector is becoming increasingly aware of this need with Sir Mark Walport advocating that the scale of IoT connectivity demands a new approach to security, bringing it to the forefront of decision-making.

As to how we test the security of the IoT in the Public Sector here are some essentials to consider:

  • Production hardware schematic review and verification to ensure that any previous test functionality that could be exploited for research purposes has been removed.
  • Base Platform Analysis to determine whether the required security properties, features and configuration have been implemented.
  • Network Traffic Analysis to ensure that no data can be intercepted or modified or has been left unencrypted.
  • Interface Security and Negative testing to ensure all functional security requirements are operational.
  • Verification and Negative testing of functional security requirements, design and architecture.
  • Security focused static and dynamic code reviews should be performed, with particular focus on the most sensitive or security impacting components.
  • End-to-end security testing, product or code assisted penetration testing.

Other Considerations

Even if a shift left approach to IoT testing is implemented there are still other barriers to testing that we need to address such as: an industry-wide lack of IoT-specific testing skills; difficulty accessing devices at reasonable times, replication being impractical and expensive, multi-party vendors and ownership of components, testing the right thing at the right time and properly determining responsibility and accountability. These are all issues that the government and their test partners are going to have to address in order to create a successful Security Testing strategy.

For a more in depth look at the elements of security testing take a look at Sogeti’sSecurity Testing Services and our Cyber Security Services.


Gary Moore AUTHOR: Gary Moore
Gary is Sogeti's Solutions Director, currently working with one of the UK's largest telcos.

Posted in: A testers viewpoint, End to end testing, Innovation, Internet of Things, IT Security, IT strategy, Research, Security, Software testing, Testing and innovation      
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DevOps is the new thing in IT. Many of our clients are either considering implementing DevOps or are well underway. For the moment, I’ll leave aside the question what DevOps actually is, because there appear to be as many interpretations of this as there are implementations.  The purpose of DevOps however is pretty clear: reducing the time and effort it takes to put software into production and allowing for more frequent production deployments. It is the companion of Agile but tackles the speed problem from the back-end of the SDLC (deployment, QA, environment control) rather than the front-end (requirements analysis, code development, integration testing).  Where Agile seeks to bring together business owners, developers, architects and testers, DevOps seeks to bring together final QA, environment operations, DBA, code management, and deployment operations.

It is obvious from the purpose of DevOps that to improve speed you will need to improve the level of automation in any of the steps involved in the deployment processes. And in order to improve levels of automation, tools are needed. So, what tools should you have? Certainly you’ll need test automation, plus you will need tools to automate the commissioning and de-commissioning of compute environments in your data center or the cloud, you will need automated source control, coupled with the ability to do “push-button” deployment to target environments, you will need a CMDB and a change control environment coupled with workflows, etc. etc. Ideally, all these tools need to be integrated with each other to “seamlessly” work together, and in turn, be integrated with the front-end development tools. You will now understand why DevOps is a technology consultant’s nirvana. Years can be spent evaluating and integrating all of this stuff, requiring expensive people with point expertise in all of these tools.

But wait. Perhaps none of this is a pre-requisite: As in any process, actual processing time is only a fraction of total lead time. So, rather than trying to get processing time down, an initial DevOps implementation should probably focus on all the non-processing time first. Reducing non-processing time is largely a matter of re-thinking how the entire process is organized, all the different organizational entities involved in the process and how to re-arrange these pieces for maximum speed and efficiency. For this, you will not need any tools beyond what you already have in house.

So, now that you know you can start to implement DevOps without having to buy new tools, what’s remaining is how to measure success of your DevOps initiative. I have a different perspective on this from what is normally presented. Stay tuned to my next blogpost to read all about it.


Kasper de Boer AUTHOR: Kasper de Boer
Kasper de Boer is a Vice President in Sogeti US, where he is currently responsible for the Infrastructure Practice. Kasper has 25 years experience in IT Consulting and is particularly interested in IT organizations and how to make these more efficient and effective.

Posted in: architecture, Automation Testing, Cloud, Developers, DevOps, IT strategy, Quality Assurance, Software Development      
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