The last three weeks have been very enriching.  I was busy in intense meetings to exchange ideas and discuss how technology can allow us to perceive and understand the future.  It began with the visit to the Applied Innovation Exchange (AIE) Lab in San Francisco, awesome environment to develop an ecosystem and launch reflections but also practical experiments on new subjects or advance phases. It was also a great opportunity to meet the representatives of the Institute for the Future.

What does it mean for my business innovation as part of its transformation? This exchange has reinforced the need to reflect on the impact of technology on behaviour and inversely on the impact of new behaviour on the use of technology. Three key points to think about as a feedback:

  1. Trying to envision the future and identify an horizon of three years in order to track the way to go from X to Y using emergent or mature technologies.
  2. Identify the changes in personal and global society behaviours for example from Ownership to Access for cars and analyze the way to take benefits of these changes.
  3. Create new sets of services based on new capabilities and thinking about the way to reduce painfulness, save time and increase comfort and ease.

Then the two recent meetings with customers in a bank and the other in social protection clearly illustrate the responses to three questions:

  1. What does it mean for my business innovation as part of its transformation?
  2. How to set up a platform to facilitate its implementation?
  3. How to accelerate the implementation and with what results?

If today, the maturity level begins to provide answers by area, by sector for each company and triggers large initiatives, two other issues are more difficult because they collide much more than the adoption or implementation technologies. Let us pause for a moment on these two aspects:

Many companies (not all but the majority) have now launched action plans to put an environment conducive to the creation of such a platform for innovation by incorporating the principles of co-innovation, challenges and open innovation. But, the critical point lies in the distribution and dissemination of the results of this platform in the company’s activities. The challenge is to “connect the dots” without killing initiatives in the bud by the risk management process.

The time factor is also clearly taken into account but it is interesting to go beyond the obvious that “being the first” is the key to success. Even if the premium is the first effective and real, many examples show for different reasons that  meeting the market expectations or create appetite for new features is not always that simple.

Going back to the points raised by IFTF, a tweet from James Lawther (@SquawkPoint) puts an interesting and simple equation into perspective, the journey from information to knowledge.


This equation must be enriched by adding to it the vector speed provided by a proper eco-system. This speed can be modulated (acceleration or deceleration) taking into account the necessary precision and feedback from users and end customers on the services offered.

“Hey you, do not watch that, watch this!” The first words of the famous song of Madness can perfectly illustrate the much needed new approach. Using a chart from 1964 even remixed in 1979 is somewhat misleading to talk about innovation in 2016 but who cares and elsewhere may be,this will give you the desire to watch this song again.

Jacques Mezhrahid AUTHOR:
For 25 years, Jacques has been working in the software services industry and was involved in various and innovative projects for different market sectors. In charge of Digital Convergence Offering for Sogeti France since 2012 combining mobility, collaboration, architecture and Big data, he and his team are developing solutions, skills and expertises within the company.

Posted in: Behaviour Driven Development, Business Intelligence, communication, Developers, Digital strategy, Human Behaviour, Human Interaction Testing, Innovation, IT strategy, Open Innovation, Opinion, project management, Requirements, Technology Outlook, Transformation      
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The discussion / debate about the use of software that allows modifying vehicle pollution characteristics cannot be ignored by anyone.

I came across a very interesting debate over the radio which addressed the entire vehicle manufacturing chain with the integration of “smart” external components. The question addressed in this debate was: “Can we call into question the equipment supplier that integrates software to control it or what is its use to engage customers?”

The thesis defended by the supplier is very simple. We have provided a Hardware/Software product with hundreds or thousands of parameters. The client must set the different values in compliance with the regulatory constraints. He gave an example of the misuse of a drill as a weapon.(I think he has seen too many horror films). The thesis is very simple and clear but let us address the below questions:

1. Which ratio or part of generic components (Software and Hardware) contains a solution and based on that which part of responsibility is it engaging for the supplier regarding to the bad uses voluntary or not?
2. Is software life cycle suitable and secured enough to ensure strict use in a dedicated context? Thus, the share of investment in a brand or several brands which leads to whole areas of common software components can be the starting point of an software epidemic?
3. Don’t implementations of systems create a risk of non-mastery of the final product or service with exploitable vulnerabilities?

The answers to these questions are not simple and require a lot of thinking about the importance of the intelligence which we apply in all the physical objects for everyday use.
In highly supervised and sensitive programs the attention to any piece of software is known as a key success factor but it’s not yet completely the case in daily life “smart object”.


Jacques Mezhrahid AUTHOR:
For 25 years, Jacques has been working in the software services industry and was involved in various and innovative projects for different market sectors. In charge of Digital Convergence Offering for Sogeti France since 2012 combining mobility, collaboration, architecture and Big data, he and his team are developing solutions, skills and expertises within the company.

Posted in: Internet of Things, IT strategy, Quality Assurance, Research, Smart, Software Development, Software testing, Transformation      
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microsoft-techdays-paris-2015‘Ambient Intelligence’ was the theme and the guiding principle of MSTechDays that took place from February 10 to 12 in Paris.  An alternative term, I would use for this is ‘Digital Aura.’ Unlike the ‘Digital Double’ and virtual life on the net, we are in an era where the connection between the ‘Physical’ and ‘Digital’ is permanent. The smartphone is now the indisputable evidence; and any object, which is potentially connectable (today), adds to this “Digital Aura” around us. Thus, everyone becomes the transmitter and receiver of information. It is this dimension that fascinates me about the (inherent) opportunities and threats that any new technology carries / poses, if we do not control it in the right way.

SogetiLabs and VINT,  our international network of experts, published four reports on the IoT and related data, which identified how all industries, services … are involved.

The last report called the “Smact and the City” also addresses the impacts on our lives due to the transformations caused by the ‘Ambient Intelligence.’ Based on this and the last event,  ‘Digital Week in Bordeaux’ #SDBX4,  we conducted the Illinda project with four students of Ionis Group and the city of Bordeaux . This project delves into how younger generations deal with these new possibilities in the context of their everyday urban life. This is simply amazing and refreshing.

Now, coming back to the ‘Tech Days’. Nearly six sessions were led by Sogetilabs Fellows and Members. I would like to emphasise three of them:

  • – A session conducted by Yann Sese, Head of our Center of Excellence – Data Intelligence – focused on the way to monetise data and information, which is generated based on an original method for detecting ‘weak signals’ from an avalanche of information. This method called ‘Naîve Data Discovery’ allows us to capture the right information and extract the right value.
  • – The second one was about how Digital Workplace, as an ‘extended and multi channel,’ can ensure a new way of working, putting in place the ‘Any Time Any Where Any Device (ATAWAD)’ concept. This session was jointly conducted by Thomas Gennburg and Olivier Pierrat. The session highlighted space-related challenges and opportunities for any organisation.
  • – Last but not the least, the session led by François Mérand on Cloud development, projected this lever as an essential tool to help the new global environment shift from Application Development to Digital Service offerings.

I would like to conclude with one question for all organisations in this new world, which is both complex and hyper:

How can we put ‘Design to Disrupt’ in a permanent position to propose new business rules and services and (re)design new processes in order to get all the benefits of the available technologies?

You can find some answers to the above question in the first part of the study on D2D on the SogetiLabs Blog.

But please feel free to share your points of views!

To read the original post and add comments, please visit the SogetiLabs blog: Ambient Intelligence or Digital Aura – The Augmented People

Related Posts:

  1. The Silent Intelligence
  2. AOL’s digital prophet David Shing and The Age of Context
  3. Leading Digital Equals Data-driven Design, Development, Delivery, and Delight
  4. Digital Transformation Transit Map

Jacques Mezhrahid AUTHOR:
For 25 years, Jacques has been working in the software services industry and was involved in various and innovative projects for different market sectors. In charge of Digital Convergence Offering for Sogeti France since 2012 combining mobility, collaboration, architecture and Big data, he and his team are developing solutions, skills and expertises within the company.

Posted in: SogetiLabs, Technology Outlook, Virtualisation      
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red-pyramidWorking on a large transformation project for a client in the Banking sector, I recently had the opportunity to think about how to build an innovation stream within the project. This project was fully oriented on IT infrastructure and the main challenge for this customer was to push innovation for IT in order to improve the IS infrastructure.

Preparing a dedicated session with Pierre Hessler on this topic, I would like to emphasize two very relevant points that Pierre stressed during the session.

Point 1: Digital changes the position of IT. The drawing below tries to explain this evolution:


Step 1: Apply before ERP Era


Step 2: Co-Create (ERP Era)


Step 3: Inspire (Digital Era)

As we can see, the position of IT is really very challenging in the new world and a kind of Schizophrenic role is rising up i.e. be upstream in order to provide the organisation with all technology benefits, be downstream to be able to implement the technologies in a very short duration due to the time to market constraint.  Pierre Hessler called this new challenge “Double or Quit” due to other internal and parallel competitors working on Digital (Chief Digital Officer, Chief Data Officer, etc.)

Point 2: Maslow Pyramid Analogy


This second point could be linked to the first one showing the different stages that an IT department has to pass in order to become the Business Partner. This analogy has been built by the CIO of a large automotive company and has been reused and adapted for our client. The table below indicates the way that the Maslow pyramid could be crafted for an IT department:


This model could be applied and used to measure the improvement of an organisation. Does that make sense?  Feel free to engage!

To read the original post and add comments, please visit the SogetiLabs blog: IT & DIGITAL: DOUBLE OR QUIT OPTION

Related Posts:

  1. Regulation: Innovation’s Double-Edged Sword
  2. Be a Digital Leader with Omnichannel Services
  3. Innovation is not an option
  4. Digital convergence requires transformation and omnichannel solutions


Jacques Mezhrahid AUTHOR:
For 25 years, Jacques has been working in the software services industry and was involved in various and innovative projects for different market sectors. In charge of Digital Convergence Offering for Sogeti France since 2012 combining mobility, collaboration, architecture and Big data, he and his team are developing solutions, skills and expertises within the company.

Posted in: Developers, Human Interaction Testing, Human Resources, Innovation      
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On Tuesday  May 20th, Sogeti France presented the the third edition of “Défi H” in partnership with Le Monde Informatique – an award that recognises innovation for professional integration and remarkable work achieved by the competing teams. 

Specifically, this challenge rewarded the technological values promoted by the French students of IT business schools that were involved in innovations to support integration of disabled people within companies.

In a previous post, I was wondering if the 2014 edition would follow the same trends of 2012 and 2013 and I was quite anxious about the projects that we would see this year.

I had no need to worry – this edition was beyond my expectations. Why? Essentially for these reasons:

Gen Y Engagement:

Gen Y is not so different from any other generation. This online, real TV, gaming generation has grown up in an instantaneous environment. No matter what you say,  Gen Y wants you to act and wants to be a part of it. Taking this into account, if you want to motivate the Gen Y young professionals, and want them to be engaged, you have to let them build and lead their own projects a whilst stimulating their creativity and their leadership. Effectively, they they are much more enthusiastic about volunteering for a cause than donating. The Gen Y young professionals tend to choose their perferred job considering life balance, values, and the likely career path. Corporate Social Responsibility (CSR) values are also a real motivation for this enthusiastic generation.

A high level of positive energy is deployed during Defi H: they care about inclusion, they care about innovation in CSR fields, and they will certainly be open-minded and responsible managers.

Six out of seven student teams competing in this year’s Defi H programme have built and delivered, in just 6 months, smart solutions to address different types of disabilities, demonstrating the large scope of potential usages described below.

GMHETNA Business School “GMH Project”
Requirements: “For us, getting on a train has turned into a battle that takes a lot of important time. The support facilities for disabled people with reduced mobility are really long. It often happens that before succeeding to get on a train, we have already missed two or three trains that passed before. “ Julien, member of the Association of the Paralyzed People in France
Solutions: “Give Me a Hand” is a project owned by both of the two teams of ETNA Business School. In the beginning they brought together their ideas in order to develop a social network for exchange, mutual assistance, and sharing of information among people with reduced mobility. It connects its different members and favors their social integration. Then, the teams designed a module for RATP/SNCF that anticipates the arrival of the train at the station and contributes to the support of the people with reduced mobility.
Technologies: Scrum, Continuous Integration /HTML 5, CSS3, LAMP and AngularJS/Responsive Web Design. Available on smart phones and tablets.

HandiReportEPSI – Ecole d’Ingénierie Informatique “Handi report Project” : Awarded Special Jury Prize 2014
“People with intellectual disabilities with/without autism disorders often suffer from a loss of memory. They are also prone to focus their attention to the events that have perplexed their emotional situation. This fact could mislead the integration coaches from ADAPEI* who guide the handicap workers.” Extract from the interview “Talenteo”*(The Association of the Friends and Parents of Mentally Handicapped People)
Solutions: HandiReport is a web application that drives handicapped people to answer regular questions on their personal or professional life. The feedback is automatically sent to their integration coach from ADAPEI association. This way the coach is regularly informed about the emotional situation of the handicapped worker. This helps the integration coach to follow the patient’s behavior and to adapt his treatment while anticipating possible difficulties.
Technologies: Scrum, Continuous Integration /HTML 5, CSS3, Bootstrap/ Lamp and Hosting. Available on smart phones, tablets and laptops.

WorldMuteCESI Exia – Ecole Superieure d’Informatique “Worldmute Project “
”The improvement of life of the people that suffer from slurred speech and laryngectomy in particular is one of my professional priorities. Therefore, I accepted to give my modest contribution to this project.” Robert Chalus : President of The ALMVSO (The Association of Laryngectomy and Mute People of the Southwest Region)
Solutions: With this project, called WORLDMUTE, we want to help the deaf-mute people and facilitate their integration in their professional lives. The objective of this work is to develop a mobile application that enables these people to listen and to follow the sense of the conversation. It is also meant to propose phrases adapted to the context of the conversation that will appear on the screen of the user’s smart phone. The idea is to enable the user/patient – although indirectly, via an artificial intelligence device – to communicate fluently, naturally, and as if he expresses himself orally.
Technologies: Scrum, Continuous Integration / Android/C language /SQLite Database

ProjectLSFPOLYTECH Sophia Antipolis “LSF Project”
Let’s imagine a deaf person who has recently joined a company. We would probably be right in supposing that none of his colleagues understand sign language. Thanks to our software, everybody could be able to quickly learn some basics of sign language and to prove his motivation to communicate with deaf people. The learning is playful (a serious game) and makes the approach even more participative.
Solutions: We would like to create a serious game that offers a graphic interface that is light, playful, and correct, in order to learn the basics of sign language. The application is offered in several game modules – each of them with a specific purpose.
Technologies: Kanban/Scrum, Continuous Integration / Android/C language, OpenCV/JavaCV et LibGDX / Langage C++.

HandiLightESME Soudria Business School “Handylight Project”: Awarded Innovation Award 2014
Depending on their impact and position, cranial traumas can generate significant cognitive and motor disorders. For example, cognitive disorders can generate problems with alertness, states of a great fatigue. These clinical issues can affect or even put at risk the return to our professional life.
Solutions: We will design and provide an end to end system evaluating the influence of the length and the intensity of certain waves, which would allow the carrying out of clinical experiments in order to validate specific methods. We will create a pair of glasses that diffuse a range of light-emitting diodes (LED). We will connect this device to sensors of physiological parameters and, depending on the data, we will regulate the light in order to stimulate alertness. We will provide, after we finish our analysis, the results of this LED diffusion to the patients.
Technologies: Hardware : BeagleBone and embedded I/O Software : Yocto/GCC/GIT/C++, Boost/Qt, Gnuplot.

 Wink&TalkECE Paris Engineer School Wink and Talk Project: Awarded “DEFI H” 2014 Trophy Prize
“The communication is what makes the difference between life and existence.” This is what the London troupe claims in the play of Jean-Dominique Bauby in the Metta-theatre : Flicker
Solutions: In order to further understand the Locked-In Syndrome (or Confinement syndrome), our idea for this project was to help people with communication disorders to recover their speech by interpreting the blink of an eye via an interface, for a lower cost. We previewed two subprojects, one that concerns mainly in detecting the blink of the eye and the other that forwards the answer generated by the blink of an eye.
Technologies: Hardware: Raspberry Pi, Webcam 8 MPixels Software : OpenCVJAVA.

The Defi H contest offers a canvas and an opportunity for innovative ideas but does not bring resources and funding to build the solutions. It is always up to students to identify the “right” solution by using and assembling relevant and available technologies for their ideas and projects. In doing that, they typically apply the “jugaad innovation” or “frugal innovation” concept, and take into account the economic factor in order to reach a large audience, whilst also and minimising industrial deployment.


The work done by these student teams is awesome. Nevertheless, without a dedicated coach (like the experts from Sogeti that support them), certain parts of these ideas would have fallen down during project development. This really highlights the need to create an ecosystem including different skills, cultures, and expertise to create the key success factors to innovate.

This point also reinforces the fact that succeeding in trans-generational collaboration will create momentum for a common goal and objective (see

Different way of thinking

Working on digitally inclusive projects and technology “door openers” is certainly one way to better understand how information technologies could help people, companies, and finally, society.  During the Defi H contest, the rebound effect (i.e the way that one idea can generate some others, thus creating more values than the initial one) is working with maximum impact. For example regarding the Handylight project, the team identified several other kinds of applications useful for all people (not only disabled) that are ready to use.

I am quite sure that designing solutions for disabled people will enrich the whole solution because the angle is different and includes both disabled and non-disabled people. You may say, “Yes but it is more expensive…” Really? Think about it!

Next steps

As a special recognition of their performance, two members of the winning team from “Wink and Talk, ECE Paris” have been invited to participate in the third season of the Capgemini Super Techies Show in India to compete against other global teams. This international reality TV game show gives technology professionals and students an opportunity to craft solutions to real business challenges faced by global organisations. Contestants on the show have the opportunity to engage with leaders from those global businesses, work with Capgemini experts and compete for a cash prize.

 The fourth Defi H edition will be launched in France, in September, to carry on creating value and interest.  It is really interesting and exciting to know that, for the three previous editions, more than 80 students have built 18 projects, 3 start-ups have been created, and more than 5 ideas are in a patent process!

Defi H is a real catalyst for positive energy that actively contributes to the employment of people with disabilities. This springboard of ideas is an enabler to concretise: a project needs to be useful and usable. The commitment and motivation of young people for the digital inclusion and for innovation is great, let us think about how crowd-funding solutions could be a good way to be more concrete and stimulate the next competitors in a future edition of the Defi H.

In addition, a new Defi H edition will be launched this year in the Netherlands as well. A new champion league may be starting!

In his post, Michiel Boreel wrote “We will learn to trust these intelligent assistants and award them more and more responsibility to take over tasks on our behalf, so we can focus on more important things in life.”  Disability and digital inclusive areas will certainly be topics we will bring benefits to.

Jacques Mezhrahid AUTHOR:
For 25 years, Jacques has been working in the software services industry and was involved in various and innovative projects for different market sectors. In charge of Digital Convergence Offering for Sogeti France since 2012 combining mobility, collaboration, architecture and Big data, he and his team are developing solutions, skills and expertises within the company.

Posted in: Agile, Events, Innovation, mobile applications, Mobility, Software Development      
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