In a world in which technology is evolving at a rate that would have been unheard of even a decade ago, not a single firm can afford to fall behind. Qualities such as innovation, invention, speed; although they sound like more distant, theoretical concepts (most especially to those new to the industry), can be seen to be embodied in Sogeti’s work and client services.

The future of IT doesn’t simply lie in discussing and aiming for these pinnacles of productivity and quality, but seeing and experiencing them, carried out, in all practicality.

Sogeti’s role in aiding Yell’s growth and profitability through innovative methods highlights the wider importance of best practice and time saving IT for firms in the future, and although the project conclusion provides a great snapshot of what agile can do for a firm, it is much more than this, too. A misconception that often follows thinking about the future is to only look forward, but Sogeti’s commitment to developing a relationship with Yell over a long period of time to wholly understand their multifaceted business shows that understanding past activities is also hugely important in determining future ones, and creates an approach which is more well-rounded. Similarly, the long-term relationship with XL Catlin, starting in 2006 and continuing with a Managed Testing Service agreement signed in 2011, proves to be successful as high quality standards were maintained while costs simultaneously reduced by 25% on testing activity.

Conversely, short-term, ad-hoc, incremental projects are just as much a thing of the future, and adapting to changing demands in the market is also crucial. The decentralisation of Heathrow Airport Holding (formally BAA) led to the need for new individual Content Management Systems (CMS) and websites for each of the Group’s airports, of which Southampton’s was delivered in a record time with a brand new, fully functional digital design. This swiftness in high quality delivery is important; not only with public-facing clients, but also in context of events attracting public attention, such as the redoing of Glasgow Airport’s website prior to the Commonwealth Games in 2014.

The future then, of IT can also be rooted in recognising the client outside the one simply being provided with services.  In an age where everything is increasingly accessible to a wider public (a.k.a the end-user), both Southampton and Glasgow were able to benefit from expertise that could be executed with speed to meet their respective go-live dates and deliver a seamless end-used experience.

It is not only longevity or speed at the core of the future of IT consulting, but the rapidly expanding number of platforms and devices that need to be catered for. From Camelot’s augmented reality app campaign, Blippar to improving the user experience across a range of mobile devices on the Aberdeen International Airport site, Sogeti shows itself to be adapting to these new technological progressions. Innovation, a seemingly distant ideal which is difficult to grasp in reality, does not necessarily mean a breakthrough in tech-speak coding; rather, in the world of consultancy and services, innovation can be as simple (or as difficult) as providing tailored solutions that meet the needs of situations and clients, usually with efficient methods that allow those clients a degree of long-run satisfaction. This will always remain the aim of service providers, yet what this actually entails changes day-to-day, perhaps playing a part in making the IT industry as dynamic as it is. This is what Sogeti, and other IT consulting firms are doing, and should continue to do so, better than ever.

To find out how Sogeti can help you to future proof your organisation’s IT, visit, email or call us on +44 (0) 330 588 8200.


Sogeti UK Marketing Intern.

Posted in: Agile, case study, Digital, Managed Testing, Managed Testing Services, mobile applications, mobile testing, Mobility, MTS, Omnichannel, Quality Assurance, Scrum, SDLC, Software testing, Test Methodologies, Testing and innovation, TMap, User Experience      
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